Privacy Policy
At TeachersAreProfessionals.com (“we,” “us,” or “our”), your privacy is a matter of utmost importance. We recognize and respect your right to privacy, and we are committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), among others. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information and your rights regarding that information.
1. Introduction – Our Commitment to Data Privacy
TeachersAreProfessionals.com is committed to handling your information in a lawful, fair, and transparent manner. Whether you are browsing our website, submitting an inquiry, or engaging with our services, your trust is critically important. We maintain rigorous internal controls over how your data is processed, and we implement data protection safeguards to prevent misuse of your information.
2. Scope of Policy & Role as Data Controller
This Privacy Policy applies to all visitors, users, and others who interact with TeachersAreProfessionals.com and its associated services. We act as the “Data Controller” for the personal data you provide us; this means we determine the purposes and means of processing your information. For any privacy-related inquiries, you may contact us at [email protected].
3. Categories of Personal Data We Process
We collect and process the following categories of personal data:
a) Usage Data
Includes information about your interaction with our website, such as browser type, IP address, pages viewed, referral source, session duration, and similar diagnostic data.
b) Account Data
Includes information you voluntarily provide when you register or subscribe to our services, such as your full name, billing and mailing addresses, email address, and phone number.
c) Profile Data
Includes preferences, feedback, purchase history, behavior while using our platform, and any settings related to your user account.
d) Communication Data
Includes records of inquiries, investigation of issues submitted via our support channel, internal correspondence regarding those interactions, and responses provided.
e) Technical Data
Includes details about the device you use to access the website, such as device type, operating system, browser configuration, screen resolution, and language preferences.
f) Transaction Data
Includes data relating to purchases of services, such as order details, payment method, transaction identifiers, and product delivery information (if applicable).
g) Preference Data
Includes marketing consents, communication preferences, survey responses, and indicators of interest in particular products or services.
4. Legal Bases for Processing
We process your personal data on a number of lawful bases under GDPR and CCPA:
– Consent: Where you have given us clear permission to process your data (e.g., email marketing).
– Contract: Where processing is necessary for the performance of a contractual obligation (e.g., service access, billing).
– Legal Obligation: Where we must comply with a legal or regulatory requirement.
– Legitimate Interest: Where processing is necessary for our legitimate business interests unless those interests are overridden by your data protection rights, particularly in cases involving minors.
5. Your Data Protection Rights
Under applicable law, you may exercise the following rights relating to your personal data:
– Right of Access: Request access to the personal data we hold about you.
– Right of Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data in certain circumstances (“right to be forgotten”).
– Right to Restriction: Request restriction of our processing under specific legal conditions.
– Right to Data Portability: Receive your data in a portable, commonly used format.
– Right to Withdraw Consent: Withdraw any consent you have provided at any time, without affecting prior processing.
– Right to Object: Object to data processing based on legitimate interests or for direct marketing purposes.
To exercise your rights, or for any related inquiries, please email [email protected].
6. Security Measures
We have implemented appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal information. These include but are not limited to:
– Encryption in transit and at rest
– Multi-layered access control and authentication
– Frequent data backups and disaster recovery protocols
– Staff training in privacy and data security policies
We regularly review and enhance these safeguards to address emerging threats.
7. International Data Transfers
Some of our service providers or technology partners may be located outside your country or region. Where personal data is transferred internationally, including to jurisdictions that may not have equivalent data protection laws, we ensure such transfers are carried out in compliance with GDPR and other relevant frameworks through the use of:
– Standard Contractual Clauses (approved by the European Commission)
– Binding Corporate Rules or
– Other lawful mechanisms offering appropriate safeguards
8. Data Retention
We retain personal data only for as long as necessary in light of the purposes outlined in this Policy, respective statutory obligations, and for resolving disputes, enforcing agreements, and protecting our legal interests. Retention periods by category include:
– Usage and Technical Data: Up to 12 months following last site access
– Account, Transaction, and Communication Data: Up to 7 years post-interaction or account closure
– Profile and Preference Data: Up to 2 years from the last update or customer engagement
– Email Marketing Consents: Retained until consent is withdrawn or unsubscribed
Upon expiry of these periods, data will be securely deleted or anonymized.
9. Cookie Policy
TeachersAreProfessionals.com uses cookies for operational performance and user experience enhancement. We use the following types of cookies:
– Essential Cookies: Necessary for account login, navigation, and service function; cannot be disabled.
– Functional Cookies: Remember user preferences and settings to enhance user experience.
– Analytics Cookies: Support performance monitoring and improvement through aggregated usage metrics (e.g., Google Analytics).
– Performance Cookies: Optimize load balances, bandwidth usage, and UI responsiveness.
10. Cookie Management and Compliance
As required under both GDPR and CCPA, we provide clear notice and obtain consent for non-essential cookies. You may manage cookies at any time through:
– Your browser settings: Most browsers allow control over cookie behavior; instructions are available in help sections
– Our Cookie Banner: On your first visit, you’re presented with the option to accept or customize cookie preferences.
You may opt out of cookies not essential to site function at any time.
11. Special Protections for Children Under 13
TeachersAreProfessionals.com does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have received data from a child under 13 without verified parental consent, we will delete such information promptly. Parents or guardians aware of such a case should contact us at [email protected].
12. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy as legal, technical, or business needs evolve. Significant updates will be communicated via website notification or direct customer outreach where appropriate. Your continued use of TeachersAreProfessionals.com constitutes your acknowledgment of the updated policy.
13. Contact Us
We take your privacy seriously and are happy to respond to inquiries about this Privacy Policy, our data practices, or your rights.
For all requests and correspondence concerning privacy matters, please contact:
Email: [email protected]
Postal inquiries may be submitted subject to prior email coordination.
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This Privacy Policy is intended to reflect our commitment to full compliance with GDPR and CCPA regulations. If you have any questions, concerns, or requests, we encourage you to reach out and we will respond in a timely and respectful manner.